Effective Date: January 31, 2026
Company: J Palmer Marketing LLC
Website: https://jpalmermarketing.com

1. Introduction

J Palmer Marketing LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and CRM SaaS platform (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect personally identifiable information, including:

Name

Email address

Phone number

Billing and payment information

Business information

b. Non-Personal Information

We may collect non-identifiable data such as:

IP address

Browser type

Device information

Usage data and analytics

c. Customer Data (CRM Users)

As a CRM SaaS provider, we may process data that you upload, including your customers’ information. You are responsible for ensuring you have the right to collect and use such data.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Services

Process transactions and send billing information

Improve and personalize user experience

Communicate with you, including support and updates

Analyze usage and performance

Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers and vendors who assist in operations

Payment processors

Legal authorities when required by law

Business partners in connection with integrations (with your consent)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Data Retention

We retain your information only as long as necessary to:

Provide the Services

Comply with legal obligations

Resolve disputes and enforce agreements

You may request deletion of your data, subject to legal and contractual limitations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to:

Access, update, or delete your personal information

Object to or restrict certain processing

Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience

Analyze site traffic

Remember user preferences

You can control cookies through your browser settings.

9. Third-Party Services

Our Services may include links to or integrations with third-party platforms. We are not responsible for their privacy practices. Please review their policies separately.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Website: https://jpalmermarketing.com

14. California Privacy Rights (If Applicable)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

The right to know what personal data is collected

The right to request deletion of personal data

The right to opt out of the sale of personal data

We do not sell personal data.

15. GDPR Compliance (If Applicable)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

The right to access, correct, or erase your personal data

The right to data portability

The right to withdraw consent

We process data based on legitimate interests, contractual necessity, or consent, as applicable.